Terms of service

Terms of Service

Last Updated: September 18, 2026

Welcome to Aurenlian.

These Terms of Service govern your access to and use of the Aurenlian website and your purchase of products through our online store.

By visiting our website, browsing our products, creating an account where available, or placing an order, you agree to these Terms of Service.

If you do not agree with these Terms, please discontinue use of our website.

1. About Aurenlian

Aurenlian is an online jewelry retailer offering vintage-inspired and fashion-forward rings, including statement rings, stacking rings, bohemian ring sets, colorful rings, geometric designs, and related jewelry styles.

Aurenlian was established in 2022.

Business Information

Aurenlian
5234 Chilcotin Ave
Powell River, BC
V8A 4H7
Canada

Email: support@aurenlian.store
Phone: +1 (250) 842-8070

2. Website Use

You agree to use the Aurenlian website only for lawful purposes.

You must not use our website to:

Violate applicable laws or regulations.
Commit or facilitate fraudulent activity.
Attempt unauthorized access to our systems.
Interfere with website functionality or security.
Upload malicious software or harmful code.
Copy or misuse our intellectual property.
Conduct activities that could damage Aurenlian or other users.

We reserve the right to restrict access to the website where reasonably necessary to protect our business, customers, systems, or other parties.

3. Product Information

We make reasonable efforts to provide accurate product names, descriptions, photographs, measurements, colors, and other product information.

However, slight differences may occur due to:

Screen settings
Lighting
Photography conditions
Manufacturing variations
Different production batches
Individual perception of colors

Such minor differences do not necessarily indicate a product defect.

4. Product Availability

Product availability may change at any time.

We reserve the right to modify, discontinue, or limit the quantity of products offered through our website.

If a product becomes unavailable after you place an order, we may contact you regarding the available options.

Where an order cannot reasonably be fulfilled, the applicable amount paid for the unavailable product will be refunded.

5. Prices

Product prices displayed on our website may change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions.

If an obvious pricing error affects an order, we may contact you before fulfillment to confirm whether you wish to proceed under the corrected pricing.

6. Orders

When you place an order, you are requesting to purchase the selected products under the applicable terms.

After submitting an order, you may receive an order confirmation.

An order confirmation acknowledges that your order has been received but does not necessarily guarantee fulfillment where circumstances such as product availability, payment issues, suspected fraud, or pricing errors prevent fulfillment.

If we cancel an order after payment has been received, the applicable payment will be refunded to the original payment method.

7. Payment

Payments are processed through the payment methods made available during checkout.

By providing payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be performed by third-party payment providers, which may maintain their own terms and privacy practices.

8. Shipping

Aurenlian offers free worldwide standard shipping.

Our estimated delivery time is approximately 7–10 business days after processing and shipment.

Delivery estimates are not guaranteed dates.

Actual delivery may vary due to customs, carriers, weather, holidays, transportation conditions, incorrect address information, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for additional information.

9. Returns & Refunds

Aurenlian offers free returns and refunds within 30 days for eligible purchases.

Returns and refunds are subject to our Return & Refund Policy.

10. Intellectual Property

All website content, including but not limited to:

Aurenlian branding
Logos
Product photographs
Product descriptions
Graphics
Website layouts
Text
Designs
Marketing materials

is owned by, licensed to, or used with permission by Aurenlian unless otherwise indicated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit website content without appropriate authorization.

11. Third-Party Services

Aurenlian may rely on third-party providers for services such as:

Payment processing
Shipping
Analytics
Website hosting
Marketing
Advertising
Customer support
Other technical services

Third-party providers may operate under their own terms and policies.

12. Website Availability

We aim to maintain a reliable website experience but cannot guarantee uninterrupted or error-free website availability.

Temporary interruptions may occur because of:

Maintenance
Software updates
Technical issues
Hosting problems
Security measures
Internet infrastructure
Events outside our reasonable control

13. Limitation of Liability

To the maximum extent permitted by applicable law, Aurenlian will not be liable for indirect, incidental, special, consequential, or other losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or restrict any rights or protections that cannot legally be excluded under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Aurenlian harmless from claims, liabilities, damages, losses, costs, and expenses arising from your unlawful use of the website or violation of these Terms.

15. Changes to These Terms

Aurenlian may update these Terms of Service periodically.

Updated terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

16. Governing Law

These Terms shall be interpreted in accordance with applicable laws governing Aurenlian and its operations, subject to any mandatory consumer rights and protections applicable to customers in their jurisdiction.